Blackboard Tip: Use Internet Explorer on a MCC Computer

Internet Explorer 10 and 11 are among our Blackboard Learn supported browsers. But there’s an issue with on-campus MCC computers that’s causing some trouble with IE. Here’s how to fix it.

We’ve heard reports of on-campus Blackboard users encountering errors — especially seeing only one question while taking a test — in IE. After some research, it appears that there’s a user-side fix available, and we’re working on finding a more permanent, global fix, too.

In the meantime, to use IE 11 without these issues, open the program (it doesn’t matter what webpage you see) and click on the gear icon in the upper right, under the “X to exit.” (Or type Alt + X.) Find and click on “Compatibility View Settings.” A new popup should appear.

In the dialog box, uncheck the “Display intranet sites in Compatibility View” box.

intra

Click Close, then reload the page and/or navigate to MCC’s Blackboard site and log in.

Again, this only works for on-campus computers having IE issues, and please note that an IE version older than 10 will not work with Blackboard Learn. You can keep up to date with any browser support issues by checking mccneb.edu/browsers.

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Instructional Design Services at Metropolitan Community College in Omaha, Neb. Visit our department resource site.

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Posted in Blackboard, Blackboard Learn for instructors, Blackboard Learn for students
One comment on “Blackboard Tip: Use Internet Explorer on a MCC Computer
  1. […] may look seriously funny if accessing it through Internet Explorer, especially on an MCC computer. If this happens, first make sure you’re using a supported version of IE by clicking on the […]

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