Blackboard Tip: How to Email

MCC’s Blackboard installation does not include any internal messaging, unlike ANGEL. So all email communication will occur in MCC mail, for both students and instructors.

The course menu will vary slightly by subject area, but it should include a link to the Send Email tool (as well as to check email; more on that later). Students (or instructors using Student Preview) will see a screen prompting them to select users they want to email after they click on this link.

send email

Note: If you see more email options while previewing your course, follow these instructions to limit the tool and reduce unwanted mass-emailing.

If they use this tool to email their instructor, the email will automatically go to the instructor’s MCC email ( The “from” will be the students’ MCC email ( The rest of that communication (after replying, for example) will happen in email.

To reiterate, there will be no notification or inbox within Blackboard, only in MCC email.

All instructors and students are required to check their MCC email regularly. Users’ Blackboard accounts are tied to their MCC email accounts (both students and instructors) and cannot be changed.

As a reminder, students’ email accounts have the domain and they access it via cloud-based Office 365. The Check Email button on the course menu is a web link to Office 365, which can be accessed at A full guide for students on how to check their email is available under the Help tab in Blackboard, and also linked here.

I recommend that instructors create inbox folders (either in the desktop app if you have it, or via Outlook Web Access) for each course they’re teaching, then move their course-related email chains (just drag and drop) to the corresponding folder. Emails sent via the send email tool will automatically come in with the course ID in the subject line, so you can also set up a rule that moves emails with a specific words in the subject line to a designated folder.

Check out the video below for a guide to a few options on setting up your MCC email inbox.

See our full Blackboard tips archive at


Alex is online course support technician at IDS, working to support all online, hybrid and LMS-enhanced instructors and students in using Blackboard and several media servers. She's also the administrator for the MCC Blogs network. You can reach her at

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Posted in Blackboard, Blackboard Learn for instructors, Blog

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